• Payment for your room is required in full to confirm your reservation.  If something comes up and you need to cancel all or part of your reservation, and the cancellation is 45 days or more from your arrival date, you will be refunded all but a US$50.00 administration fee per room.
  • Cancellations made less than 45 days prior to arrival are non-refundable.
  • Unused portions of vacation packages are non-refundable.
  • No shows and cancellations for circumstances out of the hotel’s control (i.e., cancelled flights, weather, etc.) less than 45 days prior to arrival cannot be refunded. For this reason, we STRONGLY encourage the purchase of travel insurance:
  • Know that all charges will be made in Belize Dollars at the prevailing exchange rate, which is currently 2 BZD: 1 USD.  Your bank or credit card company may apply fees for facilitating a foreign transaction.